Frequently Asked Questions

  • Q: Can you hold a place before I apply?

    A: No, we can only hold a property for 2 weeks once the application is approved and security deposit is paid.
  • Q: How old do you have to be to apply?

    A: You must be 21 to apply.
  • Q: Is the deposit refundable?

    A: Once the deposit is paid, it is not refundable.
  • Q: Who needs a cosigner?

    A: If you do not meet certain criteria of the application process, you may be asked to get a co-signer.
  • Q: You have a property I want to rent. How do I apply?

    A: The quickest and easiest way to apply is at
  • Q: How do I pay rent?

    A: The best way to pay rent is through your tenant portal, but you may also pay by check, cashier’s check or money order by any of our three offices.
  • Q: I want to get a pet. What do I do?

    A: If your property is pet friendly, you need to notify the office for approval then sign the pet agreement and pay the appropriate pet fees.

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